Shipping Returns | Synthetic Ice and Hockey Rinks | D1 Backyard Rinks

Shipping Returns Information

Shipping Returns

Please take time to review the Shipping Returns information.

D1 manufacturers hockey rink products including Hockey Boards, Synthetic Ice and Ice Rink Liners.  We are great at building hockey boards and offer the best synthetic ice on the market.

  • All synthetic ice rinks and hockey boards are handmade by D1 Backyard Rinks in St. Paul, Minnesota, U.S.A.

How We Ship

We ship our synthetic ice rinks and hockey boards throughout U.S. and Canada.

Rinks are shipped LTL (Less than Truckload) on one or more hand wrapped pallets. 

In some cases, we ship your synthetic ice and hockey boards via parcel shipping with UPS or FedEx.

The shipping costs are calculated at the time of each hockey rink order.

We work with our freight partner, GlobalTranz, to obtain multiple quotes from freight carriers in order to seek the most competitive rates.

After shipping has been arranged for your synthetic ice rink, outdoor hockey rink or indoor hockey boards, we will send you an email with your shipping detail.   This will include all of the necessary tracking information, along with direct customer service contacts for the freight carrier.

Cancellations

Canceled orders prior to shipping are subject to a 35% restocking fee.

Shipped Hockey Rinks

We do not accept returns on shipped orders.

 

 

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